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Deb57575757
Deb57575757's stats
- Review count1
- Helpfulness votes0
- First reviewSeptember 2, 2017
- Last reviewSeptember 2, 2017
- Featured reviews0
- Average rating5
Reviews comments
- Review comment count0
- Helpfulness votes0
- First review commentNone
- Last review commentNone
- Featured review comments0
Deb57575757's Reviews
Newly renovated, the only hotel on Union Square boasts the iconic Landmark Building’s grandeur and the Tower Building’s city and bay views.
Overall rating
5
out of
5
Room Comfort
5
out of
5
Staff Responsiveness
5
out of
5
Quality of Sleep
5
out of
5
Facilities Met My Expectations
5
out of
5
SPG Recognition
5
out of
5
Food & Beverage
5
out of
5
Deb57575757 Age:45 - 54
Frequency of Travel:Moderate
Purpose of Travel:Romantic
Travel Agent:No
Meeting Planner:No
Member Level:Preferred
from:Australia
Month of Arrival:August 2017
Excellent :-)
PostedSeptember 2, 2017
From the moment we walked into the foyer, we knew this was the right choice. We did not originally book this hotel but found our booked accommodation unsuitable. It was such a relief to find the five star service Starwood Hotels are known for. The reservation officer was extremely helpful, finding us a room Immediately, even though we had no reservation and it was prior to check in time.
On floor 29 we had magnificent views, a lovely bed, a spacious room and several enjoyable room service meals. I am tall, so the bath was too short for me but the shower was very pleasant, providing both a handheld and rain head. Soaps etc were very nice. On one night children were banging on walls and running up and down the halls but this was swiftly dealt with, and politely, by management.
On floor 29 we had magnificent views, a lovely bed, a spacious room and several enjoyable room service meals. I am tall, so the bath was too short for me but the shower was very pleasant, providing both a handheld and rain head. Soaps etc were very nice. On one night children were banging on walls and running up and down the halls but this was swiftly dealt with, and politely, by management.
The only uncomfortable moments involved the room service delivery man who hung around fiddling with trays and food, even after we said everything was fine several times. I think perhaps he was after a tip, but since gratuity of 20% is included in the room service charge, to be seeking even more seemed unreasonable. This was a minor issue in an otherwise perfect three night visit. Thanks!
Yes, I recommend this hotel.
I'd recommend this hotel to others for:Business travelers, Exploration and adventure, Family fun, Historical landmarks and culture, Local attractions, Local food, Relaxation, restaurants, Romantic getaways, Shopping, Weddings
Month of Arrival:August 2017
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